In the myTrip app, locating the “Account details” menu item is as simple as clicking on the hamburger menu, then “Settings”, and then scrolling to the “User account” section.

You will be presented with 3 actions: change email, reset password and delete account.

User account management

Each action requires additional user input to prevent accidental changes. Account deletion and email change both require password confirmation. Password reset requires the user to confirm their account email address.

Update email address

Reset password

Delete account

If you no longer have the myTrip app installed on your device and/or need an alternative way to delete your account, please fill in our contact form, selecting the "Delete my account" option from the drop-down menu. Once we receive your request, we will ask you to confirm your account email address, with confirmation, we can then delete your account.

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