If you are unable to sign up on the app using your email address, this may be because the email address has already been used to sign up for the myTrip app. Perform a password reset to get details sent to your inbox of how to access your account. 

If you are having further difficulty accessing your account then we advise you to contact the team at help@myTrip.today. Please note any error messages you are receiving and share screenshots of these with the customer services agent.

Has this article been useful? Please leave feedback using the Thumbs Up or Thumbs Down icon below and leave us a comment to help us improve this article.