Signing Up & Logging In

Activating your account / Confirm email address
When you first sign up to the myTrip app you will receive a Welcome on board! Email, this will be sent to the email you signed up with. To confirm the email...
Tue, 5 Sep, 2023 at 4:21 PM
How do I log in/out of my account?
To log into your account please follow these steps: Open the myTrip app In the top left-hand corner of the screen, to the left of the search bar select t...
Tue, 5 Sep, 2023 at 4:22 PM
I can’t sign in to the app
If you can’t sign in to the app this could be because you have forgotten or are entering the incorrect login details. If this is the case, try and complete ...
Tue, 5 Sep, 2023 at 4:23 PM
I can’t sign up for an app account
If you are unable to sign up on the app using your email address, this may be because the email address has already been used to sign up for the myTrip app....
Tue, 5 Sep, 2023 at 4:23 PM
I forgot my password/how do I reset my password?
If you are logged into the app and wish to log out but have forgotten your password please follow these steps:  Open the myTrip app In the top left-hand ...
Tue, 5 Sep, 2023 at 4:24 PM
Deleting Your Account & Changing Your Account Email
In the myTrip app, locating the “Account details” menu item is as simple as clicking on the hamburger menu, then “Settings”, and then scrolling to the “User...
Thu, 7 Dec, 2023 at 4:22 PM