If you have not found a help article that resolves your query you can contact the myTrip Customer Support team via the Give Feedback section from the main menu in the app or you can email us at help@mytrip.today

Alternatively, you can submit a support ticket to us by following this link: https://help.mytrip.today/support/tickets/new 

We aim to reply by the next business day, though it may take slightly longer during busy periods. Please note, our office hours are 9 am-5 pm Monday-Friday.

In order for us to help with your request as quickly as possible please include as much detail as possible.

 

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