Finding your location on the Live Buses screen of the app is dependent on the settings you have regarding location services on your device and in relation to the app.

If location services are enabled when using the app then when you open the Live Buses screen, the map will default to show your current location. This is marked by a blue dot. If you have searched around the map on the Live Buses screen and are in a different location to your current one, you can simply select the Define Location icon in the bottom right of the screen and this will recentre the screen on the map to your current location.

If the Define Location icon in the bottom right of the screen on the Live Buses page is red with a question mark displayed, this means you haven’t allowed the app to access your location services on your device yet. To change this you will need to go to the settings section on your device.

For Apple devices:

  • Settings 
  • myTrip App 
  • Location 
  • While using

For Android devices:

  • Settings
  • Apps
  • myTrip
  • Permissions - location
  • Allow only while using the app

This will enable the app to access your location services while using the myTrip app.

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